British consumers do not trust their banks to treat them fairly, research by money.co.uk has found.
Only seven per cent of the people questioned said they believed their institution would treat them fairly.
Meanwhile, 25 per cent of respondents stated that they did not trust their bank at all.
But with 15 per cent feeling that banks do not apply fees fairly for unauthorised charges, only the same percentage of people think changing their bank would make any difference to how charges are applied to their accounts.
Chris Morling, managing director, money.co.uk said: “Based on these findings, I believe the banks have much work to do if they are to win back our trust – particularly when it comes to individual treatment and ‘fair play’.”
The price comparison site estimated before Christmas that 71 per cent of British adults paid for their celebrations using money they had available at the time, rather than spreading the cost throughout the coming year.
Post your thoughts. How do you feel about your bank?
Lets be honest, very few people actually trust their banks since the recession including myself. It appears to me that half of the reason for this recession was the banks and credit cards companies were IRRESPONSIBLY lending money out without actually working out whether people can afford to pay it back. If they were being sensible about lending money then why do the credit limits on my cards go up every month
You would have thought they would be understanding. It seems to be mainly the banks that have caused the recession and yet as soon as I go a penny into my overdraft I get charged £35. They just seem to be trying to recoup there losses. Its a joke
Even though the banks got us into the problems with debt, they seem to think it is fair to charge us for absolutely anything